Privacy Policy

Last updated: March 12, 2026

1. Introduction

OmniForgeAI ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, business name, and other information you provide through forms or communications.
  • Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically.
  • Cookies & Tracking: Information collected through cookies and similar technologies (see our Cookie Policy).
  • Business Information: Industry, social media accounts, brand details, and marketing preferences submitted through our onboarding process.

3. How We Use Your Information

  • To provide, maintain, and improve our services
  • To communicate with you about your account, services, and updates
  • To process payments and manage billing
  • To personalize your experience and deliver relevant content
  • To analyze usage patterns and improve our website
  • To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (e.g., payment processors, hosting providers, analytics tools), provided they agree to keep your information confidential. We may also disclose information if required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Under Canadian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent for the processing of your information
  • File a complaint with the Office of the Privacy Commissioner of Canada

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at support@omniforgeai.ai or through our contact page.