Terms of Service

Last updated: March 12, 2026

1. Acceptance of Terms

By accessing or using the services provided by OmniForgeAI ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services. These Terms apply to all visitors, users, and clients of our services, regardless of geographic location.

2. Services

OmniForgeAI provides AI-powered marketing, social media management, chatbot development, CRM automation, content creation, and related digital marketing services. Our services are delivered remotely and are available to clients worldwide. Service details, deliverables, and timelines are outlined in individual service agreements or proposals provided to each client.

3. Client Responsibilities

Clients agree to provide accurate and complete information necessary for the delivery of services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree not to use our services for any unlawful purpose or in violation of any applicable laws or regulations in your jurisdiction.

4. Payment Terms

Fees for services are outlined in your service agreement. Payment is due upon receipt of invoice unless otherwise agreed in writing. Late payments may incur interest at a rate of 1.5% per month. We reserve the right to suspend services for accounts with outstanding balances exceeding 30 days. All fees are quoted in Canadian Dollars (CAD) unless otherwise specified.

5. Intellectual Property

All content, designs, code, and materials created by OmniForgeAI for a client become the property of the client upon full payment. OmniForgeAI retains the right to use anonymized examples of work for portfolio and marketing purposes unless otherwise agreed. All proprietary tools, systems, and methodologies remain the intellectual property of OmniForgeAI.

6. Limitation of Liability

To the maximum extent permitted by applicable law, OmniForgeAI, its owners, directors, employees, staff, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to the use of our services. Our total aggregate liability shall not exceed the amount paid by the client for the specific service giving rise to the claim. This limitation of liability applies regardless of the jurisdiction from which the client accesses our services.

7. Indemnification

You agree to indemnify, defend, and hold harmless OmniForgeAI, its owners, directors, employees, staff, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of our services, your breach of these Terms, or your violation of any applicable law or regulation.

8. Termination

Either party may terminate services with 30 days written notice. Upon termination, the client is responsible for payment of all services rendered up to the termination date. We reserve the right to terminate services immediately if the client breaches these Terms or engages in conduct that is harmful to our business or reputation.

9. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the federal laws of Canada, without regard to conflict of law principles. OmniForgeAI operates as a remote, online business and serves clients globally. Any disputes arising from these Terms shall first be subject to good-faith negotiation between the parties. If unresolved, disputes shall be submitted to binding arbitration administered under the rules of the ADR Institute of Canada. Both parties agree that any legal proceedings shall be conducted in English. For clients located outside of Canada, these Terms are intended to comply with applicable international consumer protection and privacy regulations to the extent required by the client's local laws.

10. International Clients

OmniForgeAI serves clients worldwide. If you are accessing our services from outside Canada, you are responsible for compliance with your local laws. We make reasonable efforts to comply with applicable international regulations, including but not limited to the General Data Protection Regulation (GDPR) for clients in the European Economic Area, and other applicable data protection and consumer protection laws. Where local laws provide additional mandatory protections that cannot be waived by contract, those protections shall apply.

11. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. OmniForgeAI makes no warranties, express or implied, regarding the results, accuracy, or reliability of our services, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee specific marketing results, lead volumes, or revenue outcomes.

12. Force Majeure

OmniForgeAI shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, government actions, internet outages, or third-party service failures.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms. We will make reasonable efforts to notify active clients of material changes.